Last Updated: February 21, 2025
Introduction
Suburban Gastroenterology, Ltd. (“Company,” “we,” or “us”) owns and operates the website located at www.sgihealth.com (the “Website”) and related applications and services (collectively, the “Platform”). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any information, products, or services provided through the Platform or otherwise by Company or its contractors, and any affiliated website, software, or application owned or operated by Company (collectively, including the Platform and the Content, the “Service”) are subject to this Privacy Policy unless expressly stated otherwise.
We are committed to respecting the privacy of users of the Service. We created this Privacy Policy to tell you how Company collects, uses, and discloses information in order to provide you with the Service.
By creating, registering, or logging into an account through the Platform, or otherwise accessing or using the Service, you are automatically accepting, agreeing to, and acknowledging the most recent version of this Privacy Policy. If we make any changes to our Privacy Policy, we will post the revised Privacy Policy and update the “Last updated” date above. We encourage you to read the Privacy Policy in its entirety from time to time as we may update the Privacy Policy without direct notice to you. Your continued use of the Service means that you accept and agree to the revised Privacy Policy. If you do not accept this Privacy Policy (as amended from time to time), please exit the Website immediately.
Protected Health Information
When you use our website, you are creating a customer relationship with Company that enables you to access and/or utilize the various functions of the Platform as a user. As part of that relationship, you may provide information to Company, including, but not limited to, your name, email address, phone number and certain transactional information, which we do not consider to be “protected health information” or “medical information.”
However, when you commence a patient/physician relationship with Company, you may also provide certain health or medical information that may be protected under applicable laws. Company may be subject to certain provisions of Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, (“HIPAA”) with respect to “protected health information,” as defined under HIPAA and other governing law, that you provide to Company or the Providers (“PHI”). In addition, any medical or health information that you provide that is subject to specific protections under applicable state laws (collectively, with PHI, “Protected Information”), will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws.
By accessing the website, you are agreeing that any information that you submit to Company that is not intended and used solely for the provision of diagnosis and treatment by the Providers is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information.
What information does Company collect?
(1) Information that you give us. When you use the Platform and communicate with Company personnel by phone, video, email, text message or other means of communication, we may collect personal information including, but not limited to, your name, email address, phone number and location. We use this information to facilitate delivery of healthcare services, and to supervise, administer, and monitor delivery of such services. We may also use the information to provide you with information, alerts and suggestions related to the services, as well as to measure and improve the quality, effectiveness, and delivery of our services.
(2) Information that we collect automatically. When you visit our Platform, we automatically log information about you and your computer and/or mobile device. For example, we log information about your computer such as your operating system type, browser type, browser language, and information about your use of and actions on our Platform to include access times and how much time you spent on a page. IP addresses may also be used to identify the location of users as this website is only intended for users based in the United States.
Cookies: We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session cookies (these expire once you close your web browser), and persistent cookies (these stay on your computer until you delete them or they expire). Cookies allow us to provide you with a more personal and interactive experience on our Platform. We use this information to make the Platform more useful to you, and to tailor your experience on our Platform to meet your needs and provide services to you. You may opt-out of allowing cookies to be placed on your computer. Refusing cookies disables our ability to include information about your visit in our regular monitoring of Service traffic.
Security of Protected Information
We use commercially reasonable controls that are designed to reasonably safeguard Protected Information consistent with applicable and governing laws. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your Protected Information. However, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee the security of your Protected Information. Accordingly, we make no promise, representation, or warranty regarding the security of your Protected Information or any other information or date collected, stored, used, or transmitted in connection with the Website.
In the event that we become aware of unauthorized access to your Protected Information in a manner that exposes, or risks exposure of, your Protected Information in a manner that is inconsistent with this Privacy Policy, we will satisfy legal obligations to notify you and the other affected users, and display a notification on the Website, consistent and in accordance with our legal duties. We also reserve the right to cooperate with any individual who pursues legally enforceable rights against data collectors and processors who fail to adhere to the law.
When might my information be shared with third parties?
We may share your information with third-party service providers to process information as part of a service you request, for example, to process a credit card payment or schedule an appointment. We require our third-party service providers to refrain from using or sharing your information to advertise or promote their products and services or those of other third parties.
We may share your information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or a government agency. We may also share your information to protect the rights and property of Company, to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing, and to enforce our Terms of Use or other agreements and policies. We may release information to government bodies and law-enforcement under circumstances required by law or determined to be an emergency to protect the safety of an employee, customer, or agent of Company. This includes exchanging information with law enforcement in accordance with Providers’ professional and legal responsibilities. To the fullest extent permitted by applicable law, and without notice to you, we have sole and complete discretion to elect whether or not to make such disclosures, and to contest or not contest requests for such disclosures.
In the course of using our Platform you may be directed to resources located on third-party websites. We are not responsible for the content or policies of third-party websites or organizations. You should read the privacy policies of any website you visit to determine what information is being collected about you. Third-party service providers may set and access their own tracking technologies on your device and they may otherwise collect or have access to information about you potentially including Protected Information.
Aggregate/Anonymized Data
This Privacy Policy does not apply to any data to the extent it is held, processed, disclosed, or published in a form which cannot be linked or attributed to a living individual (such as anonymized or aggregated data which cannot directly or indirectly be used to identify you or to obtain information about you) (“Aggregate/Anonymized Data”). We may generate, use, and share Aggregate/Anonymized Data for any purpose, in our sole discretion, subject to applicable law.
Contact Information
You may contact us at midwestendoscopy6@gmail.com if you have questions or concerns about our Platform or this Privacy Policy.
